For questions about orders, please email us at Admin@carnalflora.com and we will contact you back within 48 hours. For any immediate questions text us at 818-809-5223
Pre-Order Return/Exchange Policy
Any returns/exchanges for preorders will be accepted in original condition with all tags attached within 21 days after the shipment date of your order. We will not accept goods that have been worn out or damaged by the wearer. Your refund will be in the same form as the original purchase. Return shipping and handling charges are the responsibility of the client. Please note, we only accept returns that were purchased via carnalflora.com. Carnal Flora will not accept orders that were purchased in other retailers.